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Your email provider could be the one having problems. SMTP is the protocol the email program uses when you’re sending an email. You need to make sure that this configuration matches what it’s supposed to as defined by your email service or ISP. That’s separate from your POP3 configuration.

The SMTP configuration in your email account might be wrong. If your email program can’t connect to your email server, it won’t be able to send the message. Your computer is not connected to the internet. Now, there are several different possible reasons why a message might get stuck in your outbox. In Outlook, doing a Send/Receive (pressing the F9 key) causes the program to send anything that’s in the outbox immediately. If it doesn’t, Outlook should display an error message, which you’ll use to fix the problem. Many different email programs use an outbox and because you didn’t say which email program you’re using, I’ll use Outlook in my examples. The outbox helps you do other things in the email program, so you don’t have to wait for the mail server. In an email program, the outbox is a holding area – a place where messages go after you click Send and wait until the program can forward it to the mail server.